2 File : $Source: /cvsroot/ijbswa/current/doc/source/contacting.sgml,v $
4 Purpose : Entity included in other project documents.
6 $Id: contacting.sgml,v 1.10 2002/04/26 12:06:52 swa Exp $
8 Written by and Copyright (C) 2001 the SourceForge
9 Privoxy team. http://www.privoxy.org/
11 Based on the Internet Junkbuster originally written
12 by and Copyright (C) 1997 Anonymous Coders and
13 Junkbusters Corporation. http://www.junkbusters.com
15 ======================================================================
16 This file used for inclusion with other documents only.
17 ======================================================================
19 This file is included into:
30 <!-- Careful of the literllayout tags and finished formatting -->
33 We value your feedback. However, to provide you with the best support, please
34 note the following sections.
37 <sect2 id="contact-support"><title>Get Support</title>
39 <literallayout class="normal">
40 To get support, use the Sourceforge Support Forum:
42 <ulink url="http://sourceforge.net/tracker/?group_id=11118&atid=211118">http://sourceforge.net/tracker/?group_id=11118&atid=211118</ulink>
47 <sect2 id="contact-bugs"><title>Report bugs</title>
49 <literallayout class="normal">
50 To submit bugs, use the Sourceforge Bug Forum:
52 <ulink url="http://sourceforge.net/tracker/?group_id=11118&atid=111118">http://sourceforge.net/tracker/?group_id=11118&atid=111118</ulink>.
56 Make sure that the bug has not already been submitted. Please try to
57 verify that it is a <application>Privoxy</application> bug, and not a
58 browser or site bug first. If you are using your own custom configuration,
59 please try the stock configs to see if the problem is a configuration
60 related bug. And if not using the latest development snapshot, please try
61 the latest one. Or even better, CVS sources. Please be sure to include the
62 <application>Privoxy</application> version, platform, browser, any
63 pertinent log data, any other relevant details (please be specific) and,
64 if possible, some way to reproduce the bug.
68 <sect2 id="contact-feature"><title>Request new features</title>
70 <literallayout class="normal">
71 To submit ideas on new features, use the Sourceforge feature request forum:
73 <ulink url="http://sourceforge.net/tracker/?atid=361118&group_id=11118&func=browse"></ulink>.
78 <sect2 id="contact-ads"><title>Report ads or other filter problems</title>
80 <!-- <literallayout class="normal"> -->
81 You can also send feedback on websites that Privoxy has problems with. Please bookmark
82 the following link: <ulink url="javascript:w=Math.floor(screen.width/2);h=Math.floor(screen.height*0.9);void(window.open('http://www.privoxy.org/actions','Feedback','screenx='+w+',width='+w+',height='+h+',scrollbars=yes,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"><quote>Privoxy - Submit Filter Feedback</quote></ulink>. Once you surf to a page with problems, use the
83 bookmark to send us feedback. We will look into the issue as soon as possible.
84 <!-- </literallayout> -->
87 New, improved <filename>default.action</filename> files will occasionally be made
88 available based on your feedback. These will be announced on the <ulink
89 url="http://lists.sourceforge.net/lists/listinfo/ijbswa-announce">ijbswa-announce</ulink>
94 <sect2 id="contact-other"><title>Other</title>
96 <literallayout class="normal">
97 For any other issues, feel free to use the mailing lists:
99 <ulink url="http://sourceforge.net/mail/?group_id=11118">http://sourceforge.net/mail/?group_id=11118</ulink>.
103 Anyone interested in actively participating in development and related
104 discussions can also join the appropriate mailing list. Archives are
105 available, too. See the page on Sourceforge.