2 File : $Source: /cvsroot/ijbswa/current/doc/source/contacting.sgml,v $
4 Purpose : Entity included in other project documents.
6 $Id: contacting.sgml,v 1.12 2002/04/27 15:34:27 swa Exp $
8 Copyright (C) 2001, 2002 Privoxy Developers <developers@privoxy.org>
11 ======================================================================
12 This file used for inclusion with other documents only.
13 ======================================================================
15 This file is included into:
26 <!-- Careful of the literallayout tags and finished formatting -->
29 We value your feedback. However, to provide you with the best support, please
30 note the following sections.
33 <sect2 id="contact-support"><title>Get Support</title>
35 <literallayout class="normal">
36 To get support, use the Sourceforge Support Forum:
38 <ulink url="http://sourceforge.net/tracker/?group_id=11118&atid=211118">http://sourceforge.net/tracker/?group_id=11118&atid=211118</ulink>
43 <sect2 id="contact-bugs"><title>Report bugs</title>
45 <literallayout class="normal">
46 To submit bugs, use the Sourceforge Bug Forum:
48 <ulink url="http://sourceforge.net/tracker/?group_id=11118&atid=111118">http://sourceforge.net/tracker/?group_id=11118&atid=111118</ulink>.
52 Make sure that the bug has not already been submitted. Please try to
53 verify that it is a <application>Privoxy</application> bug, and not a
54 browser or site bug first. If you are using your own custom configuration,
55 please try the stock configs to see if the problem is a configuration
56 related bug. And if not using the latest development snapshot, please try
57 the latest one. Or even better, CVS sources. Please be sure to include the
58 <application>Privoxy</application> version, platform, browser, any
59 pertinent log data, any other relevant details (please be specific) and,
60 if possible, some way to reproduce the bug.
64 <sect2 id="contact-feature"><title>Request new features</title>
66 <literallayout class="normal">
67 To submit ideas on new features, use the Sourceforge feature request forum:
69 <ulink url="http://sourceforge.net/tracker/?atid=361118&group_id=11118&func=browse"></ulink>.
74 <sect2 id="contact-ads"><title>Report ads or other filter problems</title>
76 <!-- <literallayout class="normal"> -->
77 You can also send feedback on websites that Privoxy has problems with. Please bookmark
78 the following link: <ulink url="javascript:w=Math.floor(screen.width/2);h=Math.floor(screen.height*0.9);void(window.open('http://www.privoxy.org/actions','Feedback','screenx='+w+',width='+w+',height='+h+',scrollbars=yes,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());"><quote>Privoxy - Submit Filter Feedback</quote></ulink>. Once you surf to a page with problems, use the
79 bookmark to send us feedback. We will look into the issue as soon as possible.
80 <!-- </literallayout> -->
83 New, improved <filename>default.action</filename> files will occasionally be made
84 available based on your feedback. These will be announced on the <ulink
85 url="http://lists.sourceforge.net/lists/listinfo/ijbswa-announce">ijbswa-announce</ulink>
90 <sect2 id="contact-other"><title>Other</title>
92 <literallayout class="normal">
93 For any other issues, feel free to use the mailing lists:
95 <ulink url="http://sourceforge.net/mail/?group_id=11118">http://sourceforge.net/mail/?group_id=11118</ulink>.
99 Anyone interested in actively participating in development and related
100 discussions can also join the appropriate mailing list. Archives are
101 available, too. See the page on Sourceforge.