From: oes Date: Fri, 17 May 2002 13:32:12 +0000 (+0000) Subject: Proofread and extended X-Git-Tag: v_3_0_branchpoint~56 X-Git-Url: http://www.privoxy.org/gitweb/-%22http:/sourceforge.net/static/git-logo.png?a=commitdiff_plain;h=7f6b6c8acd3d6c700575b62cddd48a9a52823973;p=privoxy.git Proofread and extended --- diff --git a/doc/source/contacting.sgml b/doc/source/contacting.sgml index 28b53eee..6982e893 100644 --- a/doc/source/contacting.sgml +++ b/doc/source/contacting.sgml @@ -3,7 +3,7 @@ Purpose : Entity included in other project documents. - $Id: contacting.sgml,v 1.12 2002/04/27 15:34:27 swa Exp $ + $Id: contacting.sgml,v 1.13 2002/05/10 01:48:19 hal9 Exp $ Copyright (C) 2001, 2002 Privoxy Developers See LICENSE. @@ -26,78 +26,93 @@ - We value your feedback. However, to provide you with the best support, please - note the following sections. + We value your feedback. In fact, we rely on it to improve + Privoxy and its configuration. + However, please note the following hints, so we can + provide you with the best support: Get Support - - -To get support, use the Sourceforge Support Forum: + + For casual users, our support forum at + SourceForge + is probably best suited: + http://sourceforge.net/tracker/?group_id=11118&atid=211118 + - http://sourceforge.net/tracker/?group_id=11118&atid=211118 - - - + + All users are of course welcome to discuss their issues on the users + mailing list, where the developers also hang around. + -Report bugs - - -To submit bugs, use the Sourceforge Bug Forum: - - http://sourceforge.net/tracker/?group_id=11118&atid=111118. - - - - Make sure that the bug has not already been submitted. Please try to - verify that it is a Privoxy bug, and not a - browser or site bug first. If you are using your own custom configuration, - please try the stock configs to see if the problem is a configuration - related bug. And if not using the latest development snapshot, please try - the latest one. Or even better, CVS sources. Please be sure to include the - Privoxy version, platform, browser, any - pertinent log data, any other relevant details (please be specific) and, - if possible, some way to reproduce the bug. - -Request new features - - -To submit ideas on new features, use the Sourceforge feature request forum: +Report Bugs + + Please report all bugs only through our + bug tracker: + http://sourceforge.net/tracker/?group_id=11118&atid=111118. + + + + Before doing so, please make sure that the bug has not already been submitted + and observe the aditional hints at the top of the submit + form. + + + + Please try to verify that it is a Privoxy bug, + and not a browser or site bug first. If unsure, + try toggling + off Privoxy, and see if the problem persists. + The appendix also has helpful information + on action debugging. If you are using your own custom configuration, please try + the stock configs to see if the problem is configuration related. + - . - - + + If not using the latest version, chances are that the bug has been found + and fixed in the meantime. We would appreciate if you could take the time + to upgrade to the latest version (or + even the latest CVS snapshot) and verify your bug, but this is not required + for reporting. + -Report ads or other filter problems - - -You can also send feedback on websites that Privoxy has problems with. Please bookmark -the following link: Privoxy - Submit Filter Feedback. Once you surf to a page with problems, use the -bookmark to send us feedback. We will look into the issue as soon as possible. - - +Request New Features + + You are welcome to submit ideas on new features or other proposals + for improvement through our feature request tracker at + http://sourceforge.net/tracker/?atid=361118&group_id=11118. + + + +Report Ads or Other Actions-Related Problems + + Please send feedback on ads that slipped through, innocent images that were blocked, + and any other problems relating to the default.action file through + our actions feedback mechanism located at + http://www.privoxy.org/actions/. + On this page, you will also find a bookmark which will take you back there from + any troubled site and even pre-fill the form! + + New, improved default.action files will occasionally be made available based on your feedback. These will be announced on the ijbswa-announce - list. + list and available from our project page. Other - - -For any other issues, feel free to use the mailing lists: - - http://sourceforge.net/mail/?group_id=11118. - - - - Anyone interested in actively participating in development and related - discussions can also join the appropriate mailing list. Archives are - available, too. See the page on Sourceforge. - + +For any other issues, feel free to use the mailing lists. Technically interested users +and people who wish to contribute to the project are also welcome on the developers list! +You can find an overview of all Prixoxy-related mailing lists, +including list archives, at: +http://sourceforge.net/mail/?group_id=11118. +