<META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.76b+ -"><LINK +CONTENT="Modular DocBook HTML Stylesheet Version 1.79"><LINK REL="HOME" -TITLE="Privoxy 3.0.5 User Manual" +TITLE="Privoxy 3.0.9 User Manual" HREF="index.html"><LINK REL="PREVIOUS" TITLE="Privoxy's Template Files" @@ -18,7 +18,10 @@ TITLE="Privoxy Copyright, License and History" HREF="copyright.html"><LINK REL="STYLESHEET" TYPE="text/css" -HREF="../p_doc.css"> +HREF="../p_doc.css"><META +HTTP-EQUIV="Content-Type" +CONTENT="text/html; +charset=ISO-8859-1"> <LINK REL="STYLESHEET" TYPE="text/css" HREF="p_doc.css"> </head ><BODY @@ -40,7 +43,7 @@ CELLSPACING="0" ><TH COLSPAN="3" ALIGN="center" ->Privoxy 3.0.5 User Manual</TH +>Privoxy 3.0.9 User Manual</TH ></TR ><TR ><TD @@ -77,9 +80,9 @@ CLASS="SECT1" CLASS="SECT1" ><A NAME="CONTACT" -></A >11. Contacting the Developers, Bug Reporting and Feature -Requests</H1 +Requests</A +></H1 ><P > We value your feedback. In fact, we rely on it to improve <SPAN @@ -94,8 +97,8 @@ CLASS="SECT2" CLASS="SECT2" ><A NAME="CONTACT-SUPPORT" -></A ->11.1. Get Support</H2 +>11.1. Get Support</A +></H2 ><P > For casual users, our <A @@ -116,6 +119,17 @@ TARGET="_top" >users mailing list</A >, where the developers also hang around.</P +><P +> Note that the Privoxy mailing lists are moderated. Posts from unsubscribed + addresses have to be accepted manually by a moderator. This may cause a + delay of several days and if you use a subject that doesn't clearly + mention Privoxy or one of its features, your message may be accidentally + discarded as spam.</P +><P +> If you aren't subscribed, you should therefore spend a few seconds + to come up with a proper subject. Additionally you should make it clear + that you want to get CC'd. Otherwise some responses will be directed to + the mailing list only, and you won't see them.</P ></DIV ><DIV CLASS="SECT2" @@ -123,8 +137,8 @@ CLASS="SECT2" CLASS="SECT2" ><A NAME="REPORTING" -></A ->11.2. Reporting Problems</H2 +>11.2. Reporting Problems</A +></H2 ><P ><SPAN CLASS="QUOTE" @@ -168,8 +182,8 @@ CLASS="SECT3" CLASS="SECT3" ><A NAME="CONTACT-ADS" -></A ->11.2.1. Reporting Ads or Other Configuration Problems</H3 +>11.2.1. Reporting Ads or Other Configuration Problems</A +></H3 ><P > Please send feedback on ads that slipped through, innocent images that were blocked, sites that don't work properly, and other configuration related problem of @@ -210,17 +224,10 @@ CLASS="SECT3" CLASS="SECT3" ><A NAME="CONTACT-BUGS" -></A ->11.2.2. Reporting Bugs</H3 +>11.2.2. Reporting Bugs</A +></H3 ><P -> Please report all bugs <SPAN -CLASS="emphasis" -><I -CLASS="EMPHASIS" ->only</I -></SPAN -> through our - bug tracker: +> Please report all bugs through our bug tracker: <A HREF="http://sourceforge.net/tracker/?group_id=11118&atid=111118" TARGET="_top" @@ -242,12 +249,12 @@ TARGET="_top" >. If already submitted, please feel free to add any info to the original report that might help to solve the issue.</P ><P -> - Please try to verify that it is a <SPAN +> Please try to verify that it is a <SPAN CLASS="APPLICATION" >Privoxy</SPAN > bug, - and not a browser or site bug first. If unsure, + and not a browser or site bug or documented behaviour that just happens + to be different than what you expected. If unsure, try <A HREF="http://config.privoxy.org/toggle?set=disable" TARGET="_top" @@ -256,11 +263,14 @@ TARGET="_top" > <SPAN CLASS="APPLICATION" >Privoxy</SPAN ->, and see if the problem persists. - If you are using your own custom configuration, please try - the stock configs to see if the problem is configuration related.</P +>, and see if the problem persists.</P +><P +> If you are using your own custom configuration, please try + the stock configs to see if the problem is configuration related. + If you're having problems with a feature that is disabled by default, + please ask around on the mailing list if others can reproduce the problem.</P ><P -> If not using the latest version, the bug may have been found +> If you aren't using the latest Privoxy version, the bug may have been found and fixed in the meantime. We would appreciate if you could take the time to <A HREF="http://www.privoxy.org/user-manual/installation.html" @@ -268,7 +278,7 @@ TARGET="_top" >upgrade to the latest version</A > (or even the latest CVS snapshot) and verify - your bug.</P + that your bug still exists.</P ><P >Please be sure to provide the following information:</P ><P @@ -280,7 +290,7 @@ TARGET="_top" > The exact <SPAN CLASS="APPLICATION" >Privoxy</SPAN -> version of the proxy software +> version you are using (if you got the source from CVS, please also provide the source code revisions as shown in <A HREF="http://config.privoxy.org/show-version" @@ -299,11 +309,12 @@ CLASS="APPLICATION" CLASS="APPLICATION" >Windows XP SP2</SPAN ->), if you are using some kind of Unix flavour, +>), if you are using a Unix flavor, sending the output of <SPAN CLASS="QUOTE" >"uname -a"</SPAN -> should do. +> should do, + in case of GNU/Linux, please also name the distribution. </P ></LI ><LI @@ -333,11 +344,11 @@ CLASS="LITERAL" CLASS="APPLICATION" >Privoxy</SPAN > is one supplied - by the developers of <SPAN + by the <SPAN CLASS="APPLICATION" >Privoxy</SPAN -> via SourceForge, - or somewhere else. +> developers via SourceForge, + or if you got your copy somewhere else. </P ></LI ><LI @@ -349,8 +360,8 @@ CLASS="APPLICATION" another proxy such as <SPAN CLASS="APPLICATION" >Tor</SPAN ->. If so, please try - disabling the other proxy. +>. If so, please + temporary disable the other proxy to see if the symptoms change. </P ></LI ><LI @@ -369,21 +380,19 @@ CLASS="APPLICATION" action taken). </P ></LI -><LI -><P -> <SPAN -CLASS="emphasis" -><I -CLASS="EMPHASIS" ->Please provide your SF login, or email address</I -></SPAN ->, in case we - need to contact you. - </P -></LI ></UL ></P ><P +> You don't have to tell us your actual name when filing a problem + report, but please use a nickname so we can differentiate between + your messages and the ones entered by other "anonymous" users that + may respond to your request if they have the same problem or already + found a solution.</P +><P +> Please also check the status of your request a few days after submitting + it, as we may request additional information. If you use a SF id, + you should automatically get a mail when someone responds to your request.</P +><P > The <A HREF="http://www.privoxy.org/user-manual/appendix.html#ACTIONSANAT" TARGET="_top" @@ -405,8 +414,8 @@ CLASS="SECT2" CLASS="SECT2" ><A NAME="CONTACT-FEATURE" -></A ->11.3. Request New Features</H2 +>11.3. Request New Features</A +></H2 ><P > You are welcome to submit ideas on new features or other proposals for improvement through our feature request tracker at @@ -422,8 +431,8 @@ CLASS="SECT2" CLASS="SECT2" ><A NAME="CONTACT-OTHER" -></A ->11.4. Other</H2 +>11.4. Other</A +></H2 ><P >For any other issues, feel free to use the mailing lists. Technically interested users and people who wish to contribute to the project are also welcome on the developers list!

X-Git-Url: http://www.privoxy.org/gitweb/06member.jpg?a=blobdiff_plain;f=doc%2Fwebserver%2Fuser-manual%2Fcontact.html;h=1ba9ef4c204dbd65df0208dc4699577ce5b9e65c;hb=3eabce711503c99e93ad129326b4183e99dd254d;hp=c59809e778785330e7b56e775b86abc8859879d5;hpb=016253d925d92fe8770ad306bb84c14ff8b1027e;p=privoxy.git diff --git a/doc/webserver/user-manual/contact.html b/doc/webserver/user-manual/contact.html index c59809e7..1ba9ef4c 100644 --- a/doc/webserver/user-manual/contact.html +++ b/doc/webserver/user-manual/contact.html @@ -1,3 +1,4 @@ + <META NAME="GENERATOR" -CONTENT="Modular DocBook HTML Stylesheet Version 1.76b+ -"><LINK +CONTENT="Modular DocBook HTML Stylesheet Version 1.79"><LINK REL="HOME" -TITLE="Privoxy 3.0.5 User Manual" +TITLE="Privoxy 3.0.9 User Manual" HREF="index.html"><LINK REL="PREVIOUS" TITLE="Privoxy's Template Files" @@ -18,7 +18,10 @@ TITLE="Privoxy Copyright, License and History" HREF="copyright.html"><LINK REL="STYLESHEET" TYPE="text/css" -HREF="../p_doc.css"> +HREF="../p_doc.css"><META +HTTP-EQUIV="Content-Type" +CONTENT="text/html; +charset=ISO-8859-1"> <LINK REL="STYLESHEET" TYPE="text/css" HREF="p_doc.css"> </head ><BODY @@ -40,7 +43,7 @@ CELLSPACING="0" ><TH COLSPAN="3" ALIGN="center" ->Privoxy 3.0.5 User Manual</TH +>Privoxy 3.0.9 User Manual</TH ></TR ><TR ><TD @@ -77,9 +80,9 @@ CLASS="SECT1" CLASS="SECT1" ><A NAME="CONTACT" -></A >11. Contacting the Developers, Bug Reporting and Feature -Requests</H1 +Requests</A +></H1 ><P > We value your feedback. In fact, we rely on it to improve <SPAN @@ -94,8 +97,8 @@ CLASS="SECT2" CLASS="SECT2" ><A NAME="CONTACT-SUPPORT" -></A ->11.1. Get Support</H2 +>11.1. Get Support</A +></H2 ><P > For casual users, our <A @@ -116,6 +119,17 @@ TARGET="_top" >users mailing list</A >, where the developers also hang around.</P +><P +> Note that the Privoxy mailing lists are moderated. Posts from unsubscribed + addresses have to be accepted manually by a moderator. This may cause a + delay of several days and if you use a subject that doesn't clearly + mention Privoxy or one of its features, your message may be accidentally + discarded as spam.</P +><P +> If you aren't subscribed, you should therefore spend a few seconds + to come up with a proper subject. Additionally you should make it clear + that you want to get CC'd. Otherwise some responses will be directed to + the mailing list only, and you won't see them.</P ></DIV ><DIV CLASS="SECT2" @@ -123,8 +137,8 @@ CLASS="SECT2" CLASS="SECT2" ><A NAME="REPORTING" -></A ->11.2. Reporting Problems</H2 +>11.2. Reporting Problems</A +></H2 ><P ><SPAN CLASS="QUOTE" @@ -168,8 +182,8 @@ CLASS="SECT3" CLASS="SECT3" ><A NAME="CONTACT-ADS" -></A ->11.2.1. Reporting Ads or Other Configuration Problems</H3 +>11.2.1. Reporting Ads or Other Configuration Problems</A +></H3 ><P > Please send feedback on ads that slipped through, innocent images that were blocked, sites that don't work properly, and other configuration related problem of @@ -210,17 +224,10 @@ CLASS="SECT3" CLASS="SECT3" ><A NAME="CONTACT-BUGS" -></A ->11.2.2. Reporting Bugs</H3 +>11.2.2. Reporting Bugs</A +></H3 ><P -> Please report all bugs <SPAN -CLASS="emphasis" -><I -CLASS="EMPHASIS" ->only</I -></SPAN -> through our - bug tracker: +> Please report all bugs through our bug tracker: <A HREF="http://sourceforge.net/tracker/?group_id=11118&atid=111118" TARGET="_top" @@ -242,12 +249,12 @@ TARGET="_top" >. If already submitted, please feel free to add any info to the original report that might help to solve the issue.</P ><P -> - Please try to verify that it is a <SPAN +> Please try to verify that it is a <SPAN CLASS="APPLICATION" >Privoxy</SPAN > bug, - and not a browser or site bug first. If unsure, + and not a browser or site bug or documented behaviour that just happens + to be different than what you expected. If unsure, try <A HREF="http://config.privoxy.org/toggle?set=disable" TARGET="_top" @@ -256,11 +263,14 @@ TARGET="_top" > <SPAN CLASS="APPLICATION" >Privoxy</SPAN ->, and see if the problem persists. - If you are using your own custom configuration, please try - the stock configs to see if the problem is configuration related.</P +>, and see if the problem persists.</P +><P +> If you are using your own custom configuration, please try + the stock configs to see if the problem is configuration related. + If you're having problems with a feature that is disabled by default, + please ask around on the mailing list if others can reproduce the problem.</P ><P -> If not using the latest version, the bug may have been found +> If you aren't using the latest Privoxy version, the bug may have been found and fixed in the meantime. We would appreciate if you could take the time to <A HREF="http://www.privoxy.org/user-manual/installation.html" @@ -268,7 +278,7 @@ TARGET="_top" >upgrade to the latest version</A > (or even the latest CVS snapshot) and verify - your bug.</P + that your bug still exists.</P ><P >Please be sure to provide the following information:</P ><P @@ -280,7 +290,7 @@ TARGET="_top" > The exact <SPAN CLASS="APPLICATION" >Privoxy</SPAN -> version of the proxy software +> version you are using (if you got the source from CVS, please also provide the source code revisions as shown in <A HREF="http://config.privoxy.org/show-version" @@ -299,11 +309,12 @@ CLASS="APPLICATION" CLASS="APPLICATION" >Windows XP SP2</SPAN ->), if you are using some kind of Unix flavour, +>), if you are using a Unix flavor, sending the output of <SPAN CLASS="QUOTE" >"uname -a"</SPAN -> should do. +> should do, + in case of GNU/Linux, please also name the distribution. </P ></LI ><LI @@ -333,11 +344,11 @@ CLASS="LITERAL" CLASS="APPLICATION" >Privoxy</SPAN > is one supplied - by the developers of <SPAN + by the <SPAN CLASS="APPLICATION" >Privoxy</SPAN -> via SourceForge, - or somewhere else. +> developers via SourceForge, + or if you got your copy somewhere else. </P ></LI ><LI @@ -349,8 +360,8 @@ CLASS="APPLICATION" another proxy such as <SPAN CLASS="APPLICATION" >Tor</SPAN ->. If so, please try - disabling the other proxy. +>. If so, please + temporary disable the other proxy to see if the symptoms change. </P ></LI ><LI @@ -369,21 +380,19 @@ CLASS="APPLICATION" action taken). </P ></LI -><LI -><P -> <SPAN -CLASS="emphasis" -><I -CLASS="EMPHASIS" ->Please provide your SF login, or email address</I -></SPAN ->, in case we - need to contact you. - </P -></LI ></UL ></P ><P +> You don't have to tell us your actual name when filing a problem + report, but please use a nickname so we can differentiate between + your messages and the ones entered by other "anonymous" users that + may respond to your request if they have the same problem or already + found a solution.</P +><P +> Please also check the status of your request a few days after submitting + it, as we may request additional information. If you use a SF id, + you should automatically get a mail when someone responds to your request.</P +><P > The <A HREF="http://www.privoxy.org/user-manual/appendix.html#ACTIONSANAT" TARGET="_top" @@ -405,8 +414,8 @@ CLASS="SECT2" CLASS="SECT2" ><A NAME="CONTACT-FEATURE" -></A ->11.3. Request New Features</H2 +>11.3. Request New Features</A +></H2 ><P > You are welcome to submit ideas on new features or other proposals for improvement through our feature request tracker at @@ -422,8 +431,8 @@ CLASS="SECT2" CLASS="SECT2" ><A NAME="CONTACT-OTHER" -></A ->11.4. Other</H2 +>11.4. Other</A +></H2 ><P >For any other issues, feel free to use the mailing lists. Technically interested users and people who wish to contribute to the project are also welcome on the developers list!