We value your feedback. In fact, we rely on it to improve
Privoxy and its configuration.
However, please note the following hints, so we can
provide you with the best support:
Get Support
For casual users, our
support forum at SourceForge
is probably best suited:
http://sourceforge.net/tracker/?group_id=11118&atid=211118
All users are of course welcome to discuss their issues on the users
mailing list, where the developers also hang around.
Report Bugs
Please report all bugs only through our
bug tracker:
http://sourceforge.net/tracker/?group_id=11118&atid=111118.
Before doing so, please make sure that the bug has not already been submitted
and observe the additional hints at the top of the submit
form.
Please try to verify that it is a Privoxy bug,
and not a browser or site bug first. If unsure,
try toggling
off Privoxy, and see if the problem persists.
If you are using your own custom configuration, please try
the stock configs to see if the problem is configuration related.
If not using the latest version, the bug may have been found
and fixed in the meantime. We would appreciate if you could take the time
to upgrade
to the latest version (or even the latest CVS snapshot) and verify
your bug.
Please be sure to provide the following information:
The exact Privoxy version of the proxy software
(if you got the source from CVS, please also give the date).
The operating system and verions you run
Privoxy on, (e.g. Windows
XP).
The name, platform, and version of the browser
you were using (e.g. Internet Explorer v5.5 for Mac).
Any other pertinent information to help identify the problem such as config
or log file excerpts (yes, you should have log file entries for each
action taken).
The URL where the problem occurred, or some way for us to duplicate the
problem (e.g. http://somesite.example.com?somethingelse=123).
Whether your version of Privoxy is one supplied
by the developers of Privoxy via SourceForge,
or somewhere else.
Please provide your SF login, or email address, in case we
need to contact you.
The appendix
of the user manual also has helpful information
on understanding actions, and action debugging.
Request New Features
You are welcome to submit ideas on new features or other proposals
for improvement through our feature request tracker at
http://sourceforge.net/tracker/?atid=361118&group_id=11118.
Report Ads or Other Actions-Related Problems
Please send feedback on ads that slipped through, innocent images that were
blocked, and any other configuration related problems of
default.action file, to the
developers mailing
list.
New, improved default.action files may occasionally be made
available based on your feedback. These will be announced on the ijbswa-announce
list and available from our the files section of
our project page.
Other
For any other issues, feel free to use the mailing lists. Technically interested users
and people who wish to contribute to the project are also welcome on the developers list!
You can find an overview of all Privoxy-related mailing lists,
including list archives, at:
http://sourceforge.net/mail/?group_id=11118.