Dump all docs prior to 3.0.6 release. Various minor changes to faq and user

[privoxy.git] / doc / source / contacting.sgml

diff --git a/doc/source/contacting.sgml b/doc/source/contacting.sgml
index 6c906cc..99192fc 100644 (file)
--- a/doc/source/contacting.sgml
+++ b/doc/source/contacting.sgml
@@ -3,9 +3,9 @@
 
  Purpose     :  Entity included in other project documents.
                 
- $Id: contacting.sgml,v 2.4 2006/08/27 15:04:14 hal9 Exp $
+ $Id: contacting.sgml,v 2.9 2006/09/22 13:30:57 fabiankeil Exp $
 
- Copyright (C) 2001 - 2006 Privoxy Developers <developers@privoxy.org>
+ Copyright (C) 2001 - 2006 Privoxy Developers http://privoxy.org
  See LICENSE.
 
  ======================================================================
@@ -75,10 +75,11 @@
 <sect3 id="contact-ads"><title>Reporting Ads or Other Configuration Problems</title>
 <para>
  Please send feedback on ads that slipped through, innocent images that were
- blocked, and any other configuration related problem of 
- <filename>default.action</filename> file, to the 
- <ulink url="mailto:ijbswa-developers@lists.sourceforge.net">developers mailing 
- list</ulink>.
+ blocked, sites that don't work properly, and other configuration related problem of 
+ <filename>default.action</filename> file, to 
+ <ulink url="http://sourceforge.net/tracker/?group_id=11118&amp;atid=460288">
+ http://sourceforge.net/tracker/?group_id=11118&amp;atid=460288</ulink>,
+ the Actions File Tracker.
 </para> 
 
 <para>
@@ -96,20 +97,21 @@
 <para>
  Please report all bugs <emphasis>only</emphasis> through our
  bug tracker: 
- <ulink url="http://sourceforge.net/tracker/?group_id=11118&#38;atid=111118">http://sourceforge.net/tracker/?group_id=11118&#38;atid=111118</ulink>. 
+ <ulink url="http://sourceforge.net/tracker/?group_id=11118&amp;atid=111118">http://sourceforge.net/tracker/?group_id=11118&amp;atid=111118</ulink>. 
 </para>
 
 <para>
   Before doing so, please make sure that the bug has <emphasis>not already been submitted</emphasis>
   and observe the additional hints at the top of the <ulink
   url="http://sourceforge.net/tracker/?func=add&amp;group_id=11118&amp;atid=111118">submit
-  form</ulink>.
+  form</ulink>. If already submitted, please feel free to add any info to the 
+  original report that might help to solve the issue.
 </para>
 
 <para> 
   Please try to verify that it is a <application>Privoxy</application> bug,
   and not a browser or site bug first. If unsure,
-  try <ulink url="javascript:void(window.open('http://config.privoxy.org/toggle?mini=y&amp;set=disabled','ijbstatus','width=250,height=100,resizable=yes,scrollbars=no,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no').focus());">toggling
+  try <ulink url="http://config.privoxy.org/toggle?set=disable">toggling
   off</ulink> <application>Privoxy</application>, and see if the problem persists.
   If you are using your own custom configuration, please try
   the stock configs to see if the problem is configuration related.
@@ -131,15 +133,17 @@ Please be sure to provide the following information:
   <listitem>
    <para>
     The exact <application>Privoxy</application> version of the proxy software
-(if you got the source from CVS, please also give the date).
+    (if you got the source from CVS, please also provide the source code revisions
+     as shown in <ulink url="http://config.privoxy.org/show-version">http://config.privoxy.org/show-version</ulink>).
    </para>
   </listitem> 
 
   <listitem>
    <para>
-    The operating system and verions you run
+    The operating system and versions you run
     <application>Privoxy</application> on, (e.g. <application>Windows
-    XP</application>).
+    XP SP2</application>), if you are using a Unix flavor,
+    sending the output of <quote>uname -a</quote> should do.
    </para>
   </listitem> 
 
@@ -153,7 +157,7 @@ Please be sure to provide the following information:
   <listitem>
    <para>
     The URL where the problem occurred, or some way for us to duplicate the
-    problem (e.g. <literal>http://somesite.example.com?somethingelse=123</literal>). 
+    problem (e.g. <literal>http://somesite.example.com/?somethingelse=123</literal>). 
    </para>
   </listitem> 
 
@@ -168,7 +172,7 @@ Please be sure to provide the following information:
   <listitem>
    <para>
     Whether you are using <application>Privoxy</application> in tandem with 
-    another proxy such as <application>TOR</application>. If so, please try 
+    another proxy such as <application>Tor</application>. If so, please try 
     disabling the other proxy.
    </para>
   </listitem> 
@@ -199,7 +203,7 @@ Please be sure to provide the following information:
 </para>
 <para>
   The <ulink url="http://www.privoxy.org/user-manual/appendix.html#ACTIONSANAT">appendix
-  of the user manual</ulink> also has helpful information 
+  of the Privoxy User Manual</ulink> also has helpful information 
   on understanding <literal>actions</literal>, and <literal>action</literal> debugging. 
 </para>
 </sect3>